VOTING RULES & CRITERIA

Voting Rules

  • Travel Supplier Awards categories are for voting by travel consultants, tour operators and destination management companies only.
  • Travel Agency Awards categories are for voting by hoteliers, airline staff, car rental companies, cruise operators, national tourism organizations, GDS companies and all other travel professionals (except travel consultants, tour operators and destination management companies)
  • Only one voting entry per person is allowed – either using the printed voting form or online voting form. Duplicate entries will be disqualified.
  • Voting forms are published in TTG print titles and are available online here.
  • No responsibility will be accepted by the organisers for voting forms lost, delayed or damaged in the post.
  • There are no pre-nominated contenders for any voting awards.
  • All votes are strictly confidential.
  • Only votes that are submitted with complete voter’s information will be qualified.
  • Random checks are conducted based on the voter’s information provided, to ensure that voter is bona fide.
  • The results for TTG Travel Awards 2017 are final and no correspondence will be entertained.
  • Voting forms will be independently tabulated and evaluated by an independent auditor in Singapore.
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Voting Criteria

TRAVEL SUPPLIER AWARDS

  • Airline Awards

    Best airline in its respective category in terms of:

    • Providing the best service, network and schedules.
    • Most agent-friendly in terms of reservations, confirmations and commission payments.
    • Most professional sales and marketing team in terms of innovative ideas, incentive programmes and servicing.
  • Hotel Chain Awards

    Best Hotel Chain in its respective category in terms of:

    • Most consistent in products and services.
    • Most professional sales and marketing team in terms of innovative ideas, incentive programmes and servicing.
  • Hotels • Resorts • Serviced Apartments • Spa Awards

    Best Hotel/Resort/Serviced Residence/Spa in its respective category in terms of:

    • Best services and facilities.
    • Best range of value-added benefits.
    • Most professional sales and marketing team in terms of innovative ideas and servicing.
  • BT-MICE Awards

    • Best services and facilities catering specifically to the BT-MICE market.
    • Most professional sales and marketing team in terms of innovative ideas and servicing the BT-MICE market.
    • Most desirable and attractive incentives and value added services to business travellers and MICE planners.
  • Travel Services Awards

    • Best product, services and facilities.
    • Most professional sales and marketing team in terms of innovative ideas and servicing.

TRAVEL AGENCY AWARDS

  • Professionalism and excellence in staff.
  • Best value-added services to client.
  • Best use of computer technology application towards improving efficiency and effectiveness in services provided to client.
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